/ SUPPORT

Support

Questions about your account, billing, the MCP server, or self-hosting Elmo? Here is how to reach us.

Chat with us

The fastest way to reach the team, for anything from sign-in trouble to questions about your data.

Email

For account, billing, and anything that needs a longer answer. Include your organization name if you use Elmo Cloud.

Book a call

Walk through your setup, your prompts, or what the results mean with someone from the team.

Community

Ask other Elmo users and the team on Discord, especially about self-hosting and integrations.

Bugs and feature requests

Elmo is open source. Report bugs and request features on GitHub, where you can follow the fix.

Security

Report vulnerabilities privately by email rather than in a public issue.

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