---
title: Support · Elmo
description: "Get help with Elmo: chat with the team, email support, book a call, or ask the community."
canonical: https://www.elmohq.com/support
---

# Support

Questions about your account, billing, the MCP server, or self-hosting Elmo? Here is how to reach us.

## Chat with us

The fastest way to reach the team, for anything from sign-in trouble to questions about your data.

Start a chat

## Email

For account, billing, and anything that needs a longer answer. Include your organization name if you use Elmo Cloud.

<contact@elmohq.com>

## Book a call

Walk through your setup, your prompts, or what the results mean with someone from the team.

[Book a time](https://www.elmohq.com/demo?ref=marketing-support)

## Community

Ask other Elmo users and the team on Discord, especially about self-hosting and integrations.

[Join Discord](https://discord.gg/s24nubCtKz)

## Bugs and feature requests

Elmo is open source. Report bugs and request features on GitHub, where you can follow the fix.

[Open an issue](https://github.com/elmohq/elmo/issues)

## Security

Report vulnerabilities privately by email rather than in a public issue.

<security@elmohq.com>

## Before you write

[Documentation](https://www.elmohq.com/docs)

[Setup, features, and self-hosting guides.](https://www.elmohq.com/docs)

[MCP server](https://www.elmohq.com/docs/api/mcp)

[Connecting Elmo to ChatGPT, Claude, Cursor, and other clients.](https://www.elmohq.com/docs/api/mcp)

[Elmo Cloud status](https://status.elmohq.com/)

[Current uptime and incidents.](https://status.elmohq.com/)

[Provider status](https://www.elmohq.com/status)

[How each AI provider integration is doing.](https://www.elmohq.com/status)